What is ethical AI at Salesforce

AI is the current hot topic for all the organizations and also a prominent matter of debate. But innovation comes with its share of shortcomings. When Salesforce decided to launch its first comprehensive AI solution “Einstein”, it ensured that the technology is used to bring more value as there are a number of ways things can go wrong.

Few things salesforce did to infuse AI at salesforce:

1. Launch office for ethical use- Salesforce founded office for ethical and humane use as a part of office equality. The new office works on law policies, ethics field and framework implementation.
2. Culture of ethics-driven products- Enrolled employees into special programs to put ethics into their workflows.
3. Ethics by design- Built the framework for ethical development of AI solutions. The framework is based on five principles: privacy, safety, human rights, honesty and inclusion.
4. Transparent models or users- Salesforce believes in explaining models using clear terms so the users can take full control over their data.

Following Salesforce’s footsteps many companies are now walking towards the ethical way of using AI. For more information on Salesforce, visit Ksolves.